Wood-burning fireplace Plamen Alberto 8 - 11 kw

The delivery costs to the customer's address and delivery date are indicated on the offer/proforma invoice you will receive via email (and there are no extra costs).

Delivery to all EU countries is done only via reliable shipping companies. If certain product distribution limitations occur (for some brands and/or heavy shipments) customers will be timely informed. Delivery of products from the SENKO brand is not possible.

If you prefer to pick up the products personally or you would like to organize shipping yourself, no delivery costs will be charged.

Termometal d.o.o. takes great pride in offering a safe and secure online shopping experience.

We understand that the safety of your personal information is extremely important to you. We use all necessary electronic and physical security measures and devices to protect your personal data and information from unauthorized access.

Our best recomendation is more than 20 years of experience, more than 10 years experience in on-line shopping services and tens of thousands satisfied clients across the whole Europe.

You can cancel the purchase and ask for a payment refund within 14 days after the day you receive the item.

Return shipping costs are covered by the customer.
A money refund can be granted only for non-damaged products, in their original packaging, with the background documents and the original invoice.

All the details regarding money refund can be found under Purchase terms.